Rooms > Login > Firewall Problems and Suggested Solutions
Firewall Connection Difficulties
Security Suite 7.0 +
disable this Internet security system to establish if this is the cause of
your connection problem.
If you can
connect to the chat rooms without the ZoneAlarm Internet Suite being
enabled, we suggest you switch to v6.5 (and use the firewall only).
Uninstall v7.0 +
and then download v6.5 directly from the ZoneAlarm website by
Once v6.5 is
installed you might be prompted to upgrade, please do so as per the
instructions within the firewall.
Connect to the
chat rooms, allowing the Java applet to connect to the internet.
Remedy (by "Birdman"):
Bring up ZA
[Zone Alarms] and click on IM Security.
settings tab and click advanced button.
check for blocking IRC.
Go to Zone
Alarm Main Screen. Select the blocked IP. On the bottom there is a button
to add IP to trusted area. Name it, and you are done.
* All changes you make to your computer are at your own risk. Depression
Understood is not in any way responsible for any harm that may occur to
If you know
of any other firewall issues please
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Modified: 8th January 2008