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Information Centre > Contact Numbers > U.K. > National > Children / Teenagers / Young Adults

Contact Information for Children/Teenagers/Young Adults for the Whole of the United Kingdom

Please scroll through the contact details below to find the most appropriate service. Alternatively call directory enquiries and in the case of an emergency dial 999.

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Name of Contact: Alateen (Advice for Teens with Alcohol Concerns).

  • Phone number: 020 7403 0888.
  • Address: N/A.
  • Website: N/A.
  • Opening hours: N/A.
  • Details: Crisis Helpline.

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Name of Contact: @ease.

  • Phone number: N/A.
  • Address: N/A.
  • Website: - http://www.rethink.org/at-ease/.
  • Opening hours: N/A.
  • Details: Interactive, user-friendly mental health website for young people who are under stress or worried about their thoughts and feelings. Also has a message board.

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Name of Contact: Calm.

  • Phone number: 0800 585 858.
  • Address: N/A.
  • Website: http://www.thecalmzone.net/.
  • Opening hours: Crisis Calls are free except to some mobiles, open 7 days a week, 5 pm to 3 am.
  • Details: Home of Calm the Campaign Against Living Miserably. Aimed at raising awareness of depression among young men (especially in Manchester, Merseyside, Cumbria and Bedfordshire). Website gives info on the Calm campaign, plus games, links and an e-zine. Also run a confidential helpline for any young men worried about mental health issues, or feeling depressed.

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Name of Contact: Child Abuse - NSPCC.

  • Phone number : 0800 800 500.
  • Address: N/A.
  • Website: N/A.
  • Opening hours: This is a free 24-hr helpline.
  • Details: for abused children, families and survivors. NSPCC also has information and local resources.

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Name of Contact: Childline.

  • Phone number: 0800 1111.
  • Address: N/A.
  • Website: http://www.childline.org.uk/.
  • Opening hours: N/A.
  • Details: Confidential helpline for children and young people in trouble or danger. They take calls from teenagers as well as children, and can give you comfort, advice and support on anything that’s troubling you including abuse, bullying, mental health, drinking or drugs, relationships and problems in school. Their website has info on a range of issues and problems.

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Name of Contact: Get Connected.

  • Phone number: 0800 096 0096.
  • Address: N/A.
  • Website: N/A.
  • Opening hours: N/A.
  • Details: Crisis Helpline for young people who have/are thinking of running away.

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Name of Contact: Muslim Youth Helpline.

  • Phone number: 0808 808 2008.
  • Address: N/A.
  • Website: www.myh.org.uk (Area served London / email [email protected].
  • Opening hours: N/A.
  • Details: Helpline providing culturally sensitive support to Muslim youth under the age of 25. Outreach services including family mediation, face to face counselling and befriending.

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Name of Contact: National Association for Children of Alcoholics.

  • Phone number: 0800 567123.
  • Address: N/A.
  • Website: N/A.
  • Opening hours: N/A.
  • Details: Crisis Helpline.

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Name of Contact: National Youth Advocacy Service.

  • Phone number: - 0800 616101.
  • Address: N/A.
  • Website: www.nyas.net / email [email protected]
  • Opening hours: N/A.
  • Details: Provides information, advice, advocacy and legal representation to young people up to the age of 25 through a network of advocates throughout England and Wales.

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Name of Contact: NSPCC Child Protection Helpline.

  • Phone number: 0800 800500.
  • Address: N/A.
  • Website: N/A.
  • Opening hours: N/A.
  • Details: Crisis Helpline.

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Name of Contact: .

  • Phone number: The Site depression pages.
  • Address: N/A.
  • Website: http://www.thesite.org/info/health/depression/.
  • Opening hours: N/A.
  • Details: Pages on depression at The Site (website for young adults) giving info on depression, treatments, and feeling suicidal. The website also has a range of message boards.

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Name of Contact: Youth Access.

  • Phone number: N/A.
  • Address: N/A.
  • Website/Email: [email protected].
  • Opening hours: N/A.
  • Details: Confidential telephone information service which can put you in touch with local contacts for mental health counselling, advice and information.

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Name of Contact: Youth2Youth.

  • Phone number: 0208 896 3675.
  • Address: N/A.
  • Website: http://www.youth2youth.co.uk/.
  • Opening hours: Open Monday and Thursday evening from 6.30pm to 9.30pm. Charged at national rates, but they can call you back. Also have an email help service, plus a chat Rooms open the same hours as the helpline.
  • Details: Telephone, email and online chat helpline run by young people for young people. The website has a library of problems that young people have sent in. Their telephone helpline is staffed by specially trained young people aged 16-21 who can give confidential advice and support to anyone under 19 on issues like mental health, relationships, sex and self image.

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Name of Contact: Voice for the Child In Care.

  • Phone numbers: 0808 800 5792 / Helpline for care leavers - 0808 100 3224.
  • Address: N/A.
  • Website: www.vcc-uk.org / Email: [email protected].
  • Opening hours: N/A.
  • Details: Telephone advice, information and advocacy services for children in care / Care leavers - Visiting advocacy service for children in secure units and other residential homes.

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Name of Contact: Who Cares?

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